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• Preface
• Getting And Keeping Yourself Org
• Being Effective
• Recruiting And Selecting The Rig
• Managing People
• Getting The Most From People
• Taking Responsibility For Commun
• Change Management
• Defusing Difficulties
• Encouraging Creativity

Making Management Simple

• Preface
  • Management Overload
  • Management Magic
  • Focusing On Key Issues
• Getting And Keeping Yourself Organised
  • Productivity
  • Time Management
  • Ten Aids To Reducing Stress
  • Summary
• Being Effective
  • Defining Your Job And Its Role
  • Focusing On The Job In Hand And Results
  • Problem-Solving - Taking The Drama Out Of A Crisis
  • Summary
• Recruiting And Selecting The Right People
  • Defining The Job To Be Done
  • Specifying The Profile Of The Candidate
  • Attracting The Right Person
  • A Systematic Approach To Interviewing
  • Final Selection And Appointment
• Managing People
  • Delegation
  • How To Delegate
  • Performance Appraisals
  • Conducting The Interview
  • In Summary
• Getting The Most From People
  • The Fundamentals Of Motivation
  • Producing Positive Results
  • Involving People
  • Aiming For Excellence
• Taking Responsibility For Communication
  • Making An Impact
  • Impact And Communication
  • Use Of Energy
  • Listening Skills
  • Directing A Communication
  • Presentation Skills Awareness
• Change Management
  • Recognising The Need For Change
  • Taking A Positive View
  • Managing The Progress Of Projects
  • Summary
• Defusing Difficulties
  • The Roots Of Internal Barriers
  • Handling Questions, Objections And Awkward Situations
  • The Art Of Creating Rapport
• Encouraging Creativity
  • Building Creativity Into Management
  • Realising And Driving Ideas For Excellence
  • Active Team Dynamics
  • Summary

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