Staff Turnover
Mark S. Elliott has spent 25 years working in various management roles within the tenanted and leased divisions of the UK's largest breweries and pub companies. His extensive knowledge and day-to-day involvement with pubs and publicans make him well qualified to know what is required to run a successful pub. He shares his knowledge and many 'insider tips' with you in this book. Mark is based in Cockermouth, Cumbria.
STAFF TURNOVER
Staff turnover is the rate at which employees leave you. Every time an employee leaves you, there is a cost to you for replacing them. Advertising, interviewing, induction and training takes time and costs you money. When staff turnover increases, this puts pressure on your resources and may indicate that there are problems with morale. Low staff turnover means that you have a stable team of employees.
Due to the nature of the business, there tends to be a reasonably high staff turnover in the licensed trade. Many bar staff do not view their work as a long-term career. Jobs tend to be low paid and attract people who are looking for temporary or seasonal work. However, reasonable rates of pay, a good working environment and opportunities for staff to gain additional training and experience are ways to build employee loyalty and keep staff turnover at a minimum.
