Who to debrief

The event manager sits at the centre of a web of information and control. It is likely and desirable that each deputy manager, section head and team leader has identified and resolved problems that the event manager knew nothing about.

All relevant information should be collected and collated for the final report. You should ensure that all levels of staff are able to record their comments, thoughts and suggestions. To achieve this there should be a series of debriefs. Section leaders debrief their members and in turn attend and feed information up to their team leader, who feeds information up to the deputy manager and finally to the event manager.

All comments should be recorded. Do not assume that the boy picking up litter at the bottom of the car park field cannot make a relevant and useful comment about something as significant as signs or traffic flow. Record it all and feed it up.