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• Preface
• How Can You Grow An Achiever?
• Accentuate The Positive
• Programming
• The Company
• The Individual
• The Horse
• Assessing Performance
• Joint Ownership
• Goals, Aims And Objectives
• Priorities And Action Plans
• Training
• Preparing For Improvement
• After The Event...
• What Next?

Grow Your Own Achievers

• Preface
• How Can You Grow An Achiever?
  • Why Aren’t They Achieving Now?
  • Recognizing Negative Attitudes
  • Attitudes Are Contagious – Is Yours Worth Catching?
  • What Is Positive Attitude Anyway?
  • Why Are People Negative More Often Than Positive?
  • What Is The Secret Of ‘getting’ A Positive Attitude?
  • Does It Matter If Your Staff Are Negative?
  • What Is The Difference?
  • The Sales Pitch – What’s In It For Me?
  • Reflection Points
  • Action Points
• Accentuate The Positive
  • The Power Of The Positive
  • How Your Mind Works
  • Case Study
  • Habits And Attitudes
  • Belief Systems
  • How To Believe
  • Case Study
  • Belief Gets Results
  • The Sales Pitch – What’s In It For Me?
  • Reflection Points
  • Action Points
• Programming
  • What We Want Is Results
  • The Source Of Programming
  • Negative Messages
  • Self-fulfilling Prophecies
  • Programming From Other People
  • Attitude And Motivation
  • The Sales Pitch – What’s In It For Me?
  • Reflection Points
  • Action Points
• The Company
  • Where Are We Going?
  • How Can I Find Out?
  • What Sort Of Markets Are We In?
  • Who Are Our Competitors?
  • What Are They Trying To Achieve?
  • What Is The Approach To Products Or Services Offered?
  • What Is The Company’s Attitude Towards Their Customers?
  • What Is The Attitude Towards The Staff?
  • What Sort Of Operating Policies Are In Place?
  • What Issues Are Most Important To The Managing Director?
  • What Sort Of Company Culture Is In Operation?
  • Now What?
  • What Has All This Got To Do With My Department?
  • How Do I Explain That To Them – Most Won’t Understand How A Business Objective Relates To Their Job?
  • I Know All That – So How Will This Make Them Work Any Harder?
  • The Sales Pitch – What’s In It For Me?
  • Reflection Points
  • Action Points
• The Individual
  • What The Individual Needs To Know About Their Job
  • The Ideal Candidate
  • Outcomes Versus Tasks
  • Problem Management
  • The Sales Pitch – What’s In It For Me?
  • Reflection Points
  • Action Points
• The Horse
  • Change Is Constant
  • Old Habits Die Hard
  • The Horse
  • Discomfort Zones
  • Disputing With Your Horse
  • The Steps Towards Change
  • The Sales Pitch – What’s In It For Me?
  • Reflection Points
  • Action Points
• Assessing Performance
  • Why Is Appraisal So Hard?
  • The Purpose Of Appraisal
  • The Tools To Work With
  • So What Do You Need In Order To Carry Out A Good Appraisal?
  • Looking Into The Past Or Predicting The Future
  • Preparing The Ground
  • Facts And Evidence
  • Roles In Appraisal Meetings
  • The Sales Pitch – What’s In It For Me?
  • Reflection Points
  • Action Points
• Joint Ownership
  • Whose Playing Field Are We On?
  • Getting Co-operation
  • The Manager’s Role
  • Self-assessment
  • Using Objectives To Get Results
  • Letting Go
  • The Sales Pitch – What’s In It For Me?
  • Reflection Points
  • Action Points
• Goals, Aims And Objectives
  • Work Goals Don’t Work
  • What Are You Doing With The Rest Of Your Life?
  • Personal Goal Setting
  • Congruency – Finding The Matches
  • Case Study
  • The Sales Pitch – What’s In It For Me?
  • Reflection Points
  • Action Points
• Priorities And Action Plans
  • You Can’t Do A Goal
  • Prioritizing
  • The ‘make It Happen’ List
  • The Sales Pitch – What’s In It For Me?
  • Reflection Points
  • Action Points
• Training
  • Does Training Have To Take Place?
  • The Problem With Training
  • Creative Means Of Getting A Result
  • Coaching By An Expert
  • Coaching By A Colleague
  • Project Work
  • Work Shadowing
  • Multi-skill Development Programmes
  • Open Learning
  • Day Release
  • Work Rotation
  • Action Learning Groups
  • Mentoring
  • Managing Development Strategies
  • The Sales Pitch – What’s In It For Me?
  • Reflection Points
  • Action Points
• Preparing For Improvement
  • Where Are We Going?
  • The Why
  • The What
  • The How
  • Clear Objectives
  • Getting Agreement
  • The Sales Pitch – What’s In It For Me?
  • Reflection Points
  • Action Points
• After The Event...
  • What Happened?
  • Debriefs, Purpose And Process
  • Planning Success
  • Making It Happen And Helping It To Happen
  • The Sales Pitch – What’s In It For Me?
  • Reflection Points
  • Action Points
• What Next?
  • What Happens After Success?
  • Making One Development Strategy Work Over And Over Again
  • Practising What You Preach
  • Preparing For Promotion
  • Summary

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