Self-assessment

The more involvement you can get from your staff, the higher the chance of them developing themselves and being open to suggestions from you regarding possible learning they would benefit from.

People who are able to make a difference to their own working methods and immediate surroundings are much more likely to take responsibility for their outcomes, and get much higher quality results.

How do you get your staff to assess themselves? That’s easy – they need to know:

• what the overall objectives are for their department
• the specific outcomes of their job that are required
• deadlines
• quantitative or qualitative targets
• why the above are important.

Understanding breeds commitment – the more someone understands why, the more willing they become to help to get the what.