Beverly's Treatment Plan
Jacqui Harper MBE is one of Britain's most experienced and respected broadcasters and corporate trainers. She has anchored news and current affairs programmes for BBC TV, Sky News and GMTV...
- If something is important, say it several times but in different ways
- Illustrate points with stories
- Involve one or two members of the audience if this helps to emphasise points
- Get your listeners to think with you
- Deal honestly with criticism
