Roland's Tips
Jacqui Harper MBE is one of Britain's most experienced and respected broadcasters and corporate trainers. She has anchored news and current affairs programmes for BBC TV, Sky News and GMTV...
- Find ways to make your audience laugh
- Think creatively about how to get people to speak to you
- The element of surprise often helps rapport
- Be flexible when things take an unexpected turn
- End early if you need to
