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• So How Are You Going To Save Me
• Practical Guide To Any Negotiati
• The Language Of Negotiation
• Buying A Property
• Selling A Property
• Booking Hotels And Holidays
• The Wedding Negotiator
• Buying A Brand New Car
• Buying Electrical Goods
• How To Complain Effectively
• Getting Better Pay Conditions
• Creating The Life Balance You Wa
• It Doesn’t End There …

How To Pay Less For More

• So How Are You Going To Save Me Thousands?
  • Why The Book?
  • But Negotiation Is For Professionals Isn’t It?
  • But All The Literature On Negotiation Is Aimed At The Business Market
  • What’s The Point Of Negotiating If It Is Only Going To Save Me A Few Pounds?
  • Where Can You Negotiate?
  • Can Anyone Do It?
  • Why Can I Help?
  • How Will I Know When I Can Negotiate?
  • How To Use This Book
  • Stealth Tactics
  • A Note To Businesses
  • A Note For The Consumer
• Practical Guide To Any Negotiation
  • So What Is Negotiation?
  • The Embarrassment Myth
  • The ‘negotiation Is Tough’ Myth
  • 1. Preparation
  • 2. Discussion
  • 3. Propose
  • 4. Bargaining
  • 5. Agree
  • Read On!
• The Language Of Negotiation
  • Introduction
  • 1. Non-verbal Communication
  • 2. Rapport
  • 3. Verbal Communication
• Buying A Property
  • Setting The Scene
  • The Benefits Of Negotiating
  • Finding The Right Place – Preparation
  • Looking Around
  • When Seeing The Property For The First Time
  • Offering A Price
  • Always Have It In Writing
  • Buying Privately – Before The Property Hits The Market
• Selling A Property
  • Do You Sell Privately Or Through An Estate Agent?
  • Preparing Your Property
  • What Price To Put Your Property On The Market For?
  • Choosing Your Estate Agent
  • Suggesting Your Own Commission Structure
  • Speaking To A Decision-maker
  • Horses For Courses
  • The Viewing
  • Be Cautious Of What You Give Away
  • Closing The Deal
  • The Sixty-four Million Dollar Question
  • What If I Feel The Agent Is Pushing Me To Agree, When There May Be More To Get?
  • What If The Estate Agent Or Buyer Says: ‘that Is The Final Offer – Take It Or Leave It’?
  • Looking For Solutions To Other Problems
• Booking Hotels And Holidays
  • Setting The Scene
  • Sound Familiar?
  • The Benefits Of Negotiating
  • What’s In It For Them
  • What Is Important To You
  • Look At All Resources
  • Cheap Accommodation
  • Quality Accommodation
  • Other Ways Of Getting The Price Down
  • Start Low And Work Your Way Up
  • Additional Extras
  • Package Deals
  • Block Booking Hotels
• The Wedding Negotiator
  • Benefits Of Negotiating
  • 1. Stationery
  • 2. The Reception
• Buying A Brand New Car
  • Setting The Scene
  • Assessing The Above
  • The Benefits Of Negotiating
  • What To Prepare Before You Negotiate
  • Approaching The Showrooms
  • Confirming Your Deal
  • Negotiating Part Exchange
  • What’s In It For Them?
• Buying Electrical Goods
  • The Benefits Of Negotiating
  • So What Do We Choose As Examples?
  • The Fridge Freezer
  • Packaging
• How To Complain Effectively
  • Setting The Scene
  • Assessing The Above
  • So What Is Effective Complaining?
  • So Where Can You Do It?
  • Preparing Your Case
  • Putting Your Case
  • Choose Your Form Of Complaint
  • Construction Of Complaint
  • On The Phone
  • Face-to-face
  • A Brief Note On Complaining In A Restaurant
• Getting Better Pay Conditions
  • Setting The Scene
  • Assessing The Above
  • The Types Of Pay Negotiations
  • Improved Package For A Current Role
  • Preparing Your Case
  • Understanding Your Manager
  • The Opening Approach
  • A Pay Negotiation When You Are Offered A New Job
• Creating The Life Balance You Want
  • Down To Business
  • Flexible Hours
  • An Earlier Start Time
  • Looking At It From Their Perspective
  • Leaving Two Hours Early In July And August
  • Negotiation Is A Two-way Thing
  • Listening For What Is Not Said
  • Working Part-time
  • Alternatives To Standard Flexi- Or Part-time
  • The Benefits To Employer And Employee
• It Doesn’t End There …
  • I Know You Must Be Tired Of Hearing It, But …
  • The List Is Endless
  • Enjoy The Fun Of Car Boot Sales
  • Personal Relationships
  • The Best Negotiators Of Them All – Tackle Only When An Expert!
  • Summing Up

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