Introduction
Part 1. Practical steps to finding good services
1. Finding services
2. What do the brochures say?
3. The role of professionals
4. Care choices
5. Does abuse really happen?
6. Care homes
7. Domiciliary care
8. Privately employment
9. Arranging care home services
10. Arranging domiciliary care services
11. When the inspector calls
Part 2. Know the minimum standards
12. Overview of the National minimum care standards for care homes
13. Overview of the National minimum care standards for domiciliary care agencies
Index.