Acknowledgements
Preface
Chapter 1. Getting started
Chapter 2. Choosing your shop unit
Chapter 3. Getting advice?
Chapter 4. Creating your own Coffee Shop
Chapter 5. Devising your menu
Chapter 6. Purchasing & leasing catering equipment
Chapter 7. Choosing your suppliers
Chapter 8. Employing staff
Chapter 9. Training your staff
Chapter 10. Complying with health, safety and hygiene laws
Chapter 11. How to increase your business
Chapter 12. Popular coffee shop recipes
Chapter 13. The 12 skills you need to run a successful coffee shop
Appendices - Employment contracts