Security When Away
Des Conway has over 20 years security experience, which combines police service with commercial security consultancy. He is experienced in undertaking security reviews of domestic and commercial properties, delivering reports highlighting vulnerabilities, and recommending simple, affordable and achievable countermeasures.
Most people go away for a few weeks’ holiday each year. When you are away and your house is unattended it is vulnerable. There are some basic precautions which you should take.
Remember Security
In the excitement of planning your holiday remember that you should be making your holiday arrangements with the security of your house in mind.
Think ahead – deliveries
When approaching holiday times, in everything you do remember that you are planning to be away between given dates. Avoid ordering anything that may be delivered when you are away. When you do place orders, make sure that even if the delivery is later than the suppliers have promised, any goods you order will all be delivered before you go away.
If you have any doubts that a delivery will be made before you leave, or want to order something that will arrive while you are away, ask a neighbour or family member if you can have it delivered to their house.
Don’t under any circumstances have it delivered to your home address. Packages waiting on doorsteps are tempting to a casual thief, as well as advertising to a whole range of people that you are not at home and may not be around for a few days.
Leaving notes
No matter what the excuse, never, ever leave a note on the door. Notes such as ‘Milkman – we are on holiday – no milk until 18th August’, or perhaps ‘On holiday until 18th August ALL Deliveries to Number 7 Please’ are a gift to criminals. Remember even a note saying ‘gone to shops back in five minutes’ may be enough to tempt a burglar.
Junk mail and circulars
Your letterbox and front step are important to maintaining your security. For a few weeks before your departure keep an eye on what is delivered. Not just the usual post and milk, it is the ‘unwanted deliveries’ that could be a problem. Free newspapers, circulars, flyers and pizza advertisements all flow through my letterbox or more often are just dumped onto the doorstep. I haven’t asked for any of them, I have no interest in them and they all go straight into the rubbish bin. Unfortunately, these are the deliveries that can cause you problems.
If not collected and disposed of, within a few days they could overflow your letterbox and doorstep, cascading out to blow around the garden for all to see. This is a clear indication that you are not at home and, by the time the doorstep is stacked up with this rubbish you clearly haven’t been there for some days. That will attract the attention of the local criminals.
In my area a free newspaper is published and supposed to be delivered every Wednesday, but it is actually usually delivered on a Saturday or Sunday by youngsters who cannot be bothered to push it though a letterbox. They fling it onto the doorstep in any weather, where it either gets soaked or blows around the garden. Worse than that it frequently contains other mail shots, which the ill-advised advertisers have paid to be delivered on the issue date.
I contacted the circulation manager of the publisher to complain, but she wasn’t interested. I tried to contact somebody with more seniority in her organisation, but I was brushed off, so I contacted some of the advertisers. I collected a handful of the delayed mail shots in the next issue and looked through them. Some were advertising special promotions and offers that had finished by the time the paper was delivered so I began calling those companies. I asked about the offers to check that they had expired, then asked if they knew that their advertising material had been circulated late, after their closing date. I asked if they were happy that their advertising handouts were dumped on doorsteps and not pushed through letterboxes. I asked if they cared that because of the late delivery and careless handling households by their association with the publishers of the free paper people were feeling annoyed with them and their products. I gave my name and told them I would be willing to support any claim they may want to make against the distributors.
Within a week I had a phone call from a smarmy man who introduced himself as a senior executive with the publishers of the free paper. He assured me that the past problems had been resolved and that a number of delivery staff had been disciplined. For a couple of weeks things were fine then they went back to their old ways, this time the free paper took my call, and this time they removed me from their circulation list, so I am not bothered with their annoying and forest denuding trash any more!
Whatever you do, make sure that while you have carefully managed and cancelled all deliveries this junk mail doesn’t spoil all your good work. Where possible get somebody to check the property each day, and if possible spend a few hours there, to make the place look lived in. Remember to make absolutely sure that they secure the house when they leave though!
Central heating
If you are going on a winter holiday you may have to leave your heating on so that the water pipes are protected from frost damage. A low setting will not use too much fuel, but it will prevent the pipes from freezing and keep the house safe and comfortable for your return.
Lights on timers
Whenever you are away, you should try to make the house look as occupied and lived in as possible. Any action you can take to make it appear as though somebody is around will be an extra deterrent to a criminal who is considering targeting your house.
A number of manufacturers supply electrical timers. They plug into an electrical socket and you can plug a light or other device into them. The timers then work off the electricity, and at set times programmed by you, they will switch the device plugged into them on and off. So you can make a light come on and go off at times you have set.
The better electrical timers have a battery backup function. Without the battery, in a power cut the timer could lose its programmed operation and stop working, or carry on working with a clock that was running a few hours late. That could make lights come off and on in the early hours of the morning, which would attract the attention of criminals rather than put them off.
Radio talk stations
Just as the lights above give the illusion of occupancy, leaving a radio on could help your illusion, depending on how you use it. I put a radio onto one of the timer switches, and arrange for the radio to be tuned to a talk station. Music stations are OK, but an intruder won’t be fooled into thinking that 20 current pop stars are staying at your house if he hears their music. On the other hand, if you tune the radio to a talk station, all he will be able to hear from the outside is muffled voices, from which he cannot be sure if there are actually people in the house talking.
That uncertainty should be enough to make him look for an easier and safer target down the road.
The garden
Don’t forget that your garden can tell tales on you too. An uncut and overgrown lawn is very obvious to anyone passing by. If the hanging baskets are wilting through lack of water, or weeds have invaded the flowerbeds, you are giving the criminals more indications that nobody is home. If you usually trim the hedge every Sunday then suddenly it is left to grow for two weeks in August it will be noticed and the criminals will draw their own conclusions from the change!
Garden based evidence alone can point to a family on holiday. Add the extra information about the lack of activity in the house, the milkman doesn’t stop there any more, there aren’t any kids playing in the garden, and you begin to see that it is quite difficult to hide your absence from anyone who regularly passes by. It might take them ten days to notice, but eventually the evidence builds up to the inescapable conclusion that you are away and the house is empty.
Refuse collection
When making your arrangements don’t forget the dustman. Here is another task for that visiting relative or friendly neighbour. In the first week you will have rubbish in your bin that you don’t want to leave to decompose and rot for the time you are away. Neither do you want a passing criminal to notice and investigate why all the houses in the street have put their dustbin out – except you!
You should arrange for somebody to put the dustbin out and take it in when it has been emptied. In the first week all will then appear to be normal to the passing burglar. In the second and any subsequent weeks, ask the visitor to bring a few bags of rubbish, put them in your bin and put it out for collection as normal. This should maintain another little bit of the illusion that somebody is still at home and that the house is not empty and vulnerable.
Remember these things may be minor, but every single action helps to build on and reinforce the illusion that you are still at home!
Don’t give information away
You have hopefully made your house and property as secure as you can and your car is locked away and secure in the garage. Now that you are going away, will you tell all of the local criminals that you won’t be at home for two weeks because you will be on the beach in Barbados or driving across America?
Well you say you won’t, but are you sure you won’t be telling them that? You are excited about your holiday and are happy to tell family and friends, neighbours and colleagues at work, all about your imminent adventure. Can you trust all of them? Even if you can trust all of them, who might they mention your holiday plans to? How many people know about your holiday plans? Take a moment to consider the question and mentally add any names to the list below.
- You told the milkman because you had to cancel the milk and because he was impressed with your proposed trip to Barbados, he has told everyone at the depot – then they told their friends and family so you have to consider them as well.
- You told the newsagent and his staff, then there are the 15 paperboys and their families. When you were telling the newsagent, there were three other people in the shop at the time and they all told their friends and family.
- The travel agent and staff know, of course, plus anyone they told and anyone else who was in the shop at the time!
- The bank employees where you got your foreign currency and travellers cheques all know.
- The doctor and their staff know, because you had to enquire about vaccinations and first aid, then book and have your vaccinations.
- Everyone where you work knows, plus at least a few customers and suppliers!
- Everyone at the local pub and anyone they speak to now know.
- Not forgetting everyone at the local taxi company and they even know the date, time and flight numbers of your departure and return!
So, without too much trouble we have identified a minimum of one hundred people who know that you will be out of the country for two weeks starting on the 14th. Are you happy with that?
If you do speak to your neighbour you don’t know who is listening. Take a moment to consider how easy it could be. Perhaps unfortunately and unknown to you, when you were talking to Mrs Biggins a prolific burglar was sitting in the seat behind you on the bus. He heard what you said about your holiday so he got off the bus and followed you home. Now he knows where you live and he knows that you will be away for two weeks starting on the 14th. He knows that you will be in Barbados and that you live in the really nice house he followed you to, so he thinks it will definitely be well worth him coming back in the early hours of the 16th. Is that good?
When the taxi comes to collect you and take you to the airport, you quite happily say to this strange man, take us to terminal four and then collect us again from the Barbados flight that lands at Heathrow at 19:35 on the 29th. Are you happy that you just told a stranger that your house is empty until then?
It is incredibly easy for information about your holiday absence to get into the wrong hands, but what can you do about it?
House sitter
Pets have to be considered when taking a holiday, and while some people are happy to bear the cost of putting their dog or cat in a boarding kennel, others arrange for a house sitter to take care of the house and their pets. This has the double benefit of keeping the house lived in and secure, as well as keeping the pets at home in familiar surroundings.
Boarding and kennel rates of £9 to £12 per day for a large dog and £6 per day for a cat are not uncommon and certainly not the most expensive I have seen quoted. Individually they don’t seem too high, but when some kennels charge extra for insurance, heated accommodation and special diets the price soon adds up. The cost of boarding a family dog or cat while you are away on a two-week holiday could quite easily reach £250.
When the cost can be as high or higher than that, inviting somebody to stay at your house begins to make sense, especially if you have a couple of dogs and a cat! You will, however, have to ensure that they are trustworthy and will maintain your security standards while you are away. It is pointless making your house secure if for two weeks of the year your nephew Trevor Biggins leaves doors and windows open, holds open house parties and can’t quite get the hang of not leaving the keys in your car!
Create an illusion of activity
There are some things that can be done to add to the illusion of life and activity at your empty home. I have given a couple of examples. Knowing your own home, family and personal circumstances see if you can add a few illusions of your own.
Careful departure
Think security in everything you do. Don’t make a grandstand play out of leaving for the airport! It is pointless taking all of these security steps to make people think you are still at home, if you make so much noise and fuss about leaving that half the county can’t help knowing that you have gone to the airport with three large suitcases.
If Uncle George is taking you to the airport get him to reverse up to the house and slip the cases into the boot with as few people seeing them as you can. If you are going in a taxi, try to arrange for a time when there won’t be a big audience watching you. If everyone drives past your house on the way to work between 8 and 9 in the morning, try to arrange for the taxi to collect you before 8 or after 9, that way fewer people will see you leave with your obvious holiday cases.
General holiday security advice
For your peace of mind more than anything else, define a routine for closing the house while you are away. You already know that you have to cancel the milk, cut the grass, arrange for deliveries to be made before you go, etc., but look beyond that.
You don’t want to get to the airport or be sitting in some Aztec ruin in the Andes worrying about household security. Think of the stress you would suffer if you couldn’t quite remember if you had turned off the kitchen tap when you had a glass of water before you left, or if anyone ever actually shut the back door when Uncle George arrived to take you to the airport.
Define a procedure, list or method that will take you from room to room, to secure the house, switch on the electric timers that will operate lights and the radio, close the bedroom windows, lock the side gate, etc.
If you do that, and then follow that procedure or list in good time before your transport arrives, your should be able to avoid those nagging worries and enjoy your holiday.
Long holidays and business trips
There are ways of covering up a holiday that lasts a couple of weeks, but longer holidays and long business trips present some unique problems and are harder to hide.
I was recently called to a house that had been burgled and heavily vandalised. It was a detached house set in a large garden, and the owners were on a six-month business trip to the USA. They had taken some of the holiday countermeasures to disguise their absence but that wasn’t enough. Unfortunately they hadn’t identified the new problems presented by a longer absence. When they had been gone a couple of months, louts noticed that the house was clearly unoccupied, they broke in, stole some property and then stayed for at least an hour to trash the place. Toilets and basins were broken, taps were left on, paint thrown around and doors ripped off their hinges. The television was smashed and china and glassware was broken and thrown all over the house. The final bill for damage and loss ran into thousands of pounds.
Standing on the road outside the house, the signs and evidence that it was empty were clear and easy to see. For example:
- Tall weeds had grown up through the drive and around gates. Nobody was using the drive, car wheels and people’s feet weren’t knocking weeds down and killing them. Gates were not being opened, sweeping weeds aside. It was clear from casual observation that the drive and gates were not being used.
- It was late spring going into early summer, and bushes in the front garden had grown quickly, partly blocking the front path, the lounge windows and the front doorstep.
- Ivy that was growing up the side of the house had started growing across the living room window at the front of the house, a blatant sign that nobody was caring for the house.
- A telephone directory had been delivered and left on the front doorstep, but spring rain had begun to turn it into paper mulch.
- The front windows, front door and doorstep were all dirty and dusty. Even an untrained eye could clearly see that footprints in the dirt on the front step showed where a male (postman) had stood on the step then left. The footprints clearly showed that nobody had come out of the house.
Overall the impression was of an unloved and unused house. It didn’t take a master detective to read the clues, even the brain dead local louts couldn’t fail to notice – and unfortunately for the homeowner, they didn’t.


Avoid ordering anything that will be delivered while you are away.
In spring – remember that plants put on a spurt of growth. In winter nothing much will happen in your garden, but during a three-week absence in a good spring, your garden can become a jungle. Hedges, ivy, lawns, even weeds suddenly appear and demonstrate the lack of a controlling presence. Make sure that somebody is keeping an eye on the garden and trimming energetic plants back where needed.