• Foreword
• Defining Counselling
• Exploring Essential Counsellor Q
• Helping The Client Feel Safe
• Helping The Client Explore The P
• Helping The Client Understand Th
• Helping The Client Resolve The P
• Terminating The Counselling Rela
• Getting Support

Learning to Counsel

• Foreword
• Defining Counselling
  • What Is Counselling?
  • Clarifying Why Counselling Is Not Advice-Giving
  • Examining Why Counselling Is Not Persuasion
  • Exploring Why Counselling Is Not Exercising Undue Influence
  • Identifying The Difference Between Counselling And Other Forms Of Helping
  • Understanding Confidentiality
  • Learning To Counsel
  • Summary
• Exploring Essential Counsellor Qualities
  • Elaborating On Essential Counsellor Qualities
  • Staying In The Client’s Frame Of Reference
  • Gaining Self-Awareness
  • Introducing The Johari Window
  • Exercise
  • Summary
• Helping The Client Feel Safe
  • Paying Attention To Meeting, Greeting And Seating
  • Issuing An Open Invitation To Talk
  • Building Trust
  • Establishing The Ground Rules For Effective Counselling
  • Ending The First Session
  • Exercise
  • Summary
• Helping The Client Explore The Problem
  • Primary Level Empathy
  • Active Listening
  • Attending
  • Paraphrasing
  • Reflecting Feelings
  • Asking The Right Questions
  • Summarising
  • Focusing
  • Being Concrete To Help The Client Be More Specific
  • Exercises
  • Summary
• Helping The Client Understand The Problem
  • Challenging And Confronting
  • Confronting A Client
  • Using Advanced Level Empathy
  • Using Immediacy As A Way Of Discussing Your Relationship With The Client
  • Disclosing Self To Facilitate Communication
  • Exercises
  • Summary
• Helping The Client Resolve The Problem
  • What Is Problem-Solving?
  • Goal Setting
  • Force-Field Analysis
  • Exercise
  • Summary
• Terminating The Counselling Relationship
  • Preparing For Termination
• Getting Support
  • What Is Supervision?
  • Drawing The Threads Together