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The Personal Security Handbook

Stealing Valuables From A Car

Based on his experience as a security consultant and over 20 years police service, D G Conway describes a range of crimes against the person, offering advice together with over 600 countermeasures that the average person can take to avoid the crime. He is also author of The Home Security Handbook published this year.

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Stealing Valuables From a Car

The theft of cars is a huge problem, but more cars are broken into to steal the contents or parts of the car, than are broken into to actually steal the car. No matter how many warnings are issued, people still leave valuables on show in their car and are surprised when they return to find that their car has been broken into and that the valuables have gone.

As a basis for some quick sums, let’s assume that we know a drug addict who has a £200-a-day habit. That is, to buy sufficient drugs to meet his cravings, he has to find £200 each and every day to buy those drugs! He isn’t independently wealthy so he has to find the money somewhere else. Because of the effects of the drugs he isn’t capable of holding a job, and in his state no employer would take him on anyway. To raise the money required he could beg on street corners, but I am told that at best that would raise £150 at a good spot on a very good day after at least eight hours of begging, so begging won’t feed his drug habit.

Bank robbery would work, but he isn’t good enough, co-ordinated enough or clever enough to do that. Street robbery might raise that sort of money, but he probably couldn’t cope with a victim if they fought back, so he either has to find and use a weapon or find another way to feed that habit. Theft works. Shoplifting, burglary or breaking into cars to steal things will allow him to steal cash, valuables, credit cards, anything that will bring him the money he needs.

Now consider this! Suppose our addict decides to raid cars to earn his drug money. He smashes the car window (cost to you, or your insurance company, at least £200). The breaking glass damages the metallic paint on the door (cost of repair can easily be £150). He takes your new mobile phone, which was priced at £175, but you got it on contract during an offer and you only paid £25. Unfortunately you didn’t take insurance on that so you have to buy a replacement phone (cost to you £175). The incidental cost to you of all of this including insurance excess, replacement phone costs, car insurance loss, time off work and higher insurance premiums next year at least £1,000. Our drug addict took your £175 phone, and he sells it on to somebody else but all he gets for it is £20 if he is lucky.

In round terms that means our drug addict will have to break into at least 10 cars, to steal at least 10 top-of-the-range mobile phones at a total cost of £10,000 to society, just to get the drugs he needs for one day.

In one year, if he lives that long, our one addict will have broken into 3,650 cars (a lot more if they didn’t conveniently contain top-of-the-range mobile phones). All of that activity for one addict will cost society (and remember that society is us – you and me) at least £3,650,000 – and that is just the cost of the cars he broke into and was lucky enough to find a phone. If he has to break into an average of five cars to get one phone the figures are astronomical – based on these figures you can see that this one addict can easily be costing us all at least £10,000,000 a year!

Consider how many drug addicts there are in the country. Accept that those top-of-the-range phones are not always conveniently left in cars for all of those addicts and you begin to see how absolutely huge the problem is that we face. Use your common sense and read, understand and follow the countermeasures below to keep your property safe.

What They Will Take

They will take anything! If the car is in the wrong place at the wrong time, they will literally take anything and everything. If there is something visible in the car, it will attract their attention.

  • Bags – You might know that the Tesco carrier bag on the back seat only contains a bar of soap and some toothpaste, but they don’t know that. You might think that nobody could possibly be interested in the tatty old coat you wear when you wash the car every Saturday afternoon, so you leave it on the back seat of the car.

You have to learn an important lesson. You have to realise that you know what these things are, you know that they have no value, but the passing car thief doesn’t know that. Where possible, you must see things through their eyes! All they can see is a Tesco carrier bag, as far as they know it could contain an expensive new digital camera!

  • Coats – They can only see a coat on the back seat, they don’t know it is your tatty car-washing coat. As far as they know it could be your favourite coat, the one you wear every day, so it has to be worth looking through the pockets. If you were careless enough to leave that bag and that coat in the car, you might just be careless enough to have left your house keys and a wallet in that coat. You may have left a chequebook and £75 cash in the pockets so it is worth the criminal breaking into the car to see. The only way to avoid this problem is not to leave anything on show in the car. If they can’t see anything they won’t try to steal it.
  • Laptops and briefcases – Certainly don’t leave real identifiable valuables like a laptop computer, briefcase or digital camera visible in the car. If you do leave your handbag, mobile phone, personal CD player, digital music player or anything visible, you may as well walk up to the nearest criminal, hand him the goods and ask him to damage your car if he has time. Don’t invite crime!

When you next go to your car take a fresh look at it. Walk around it and look it over as though you were looking for something to steal. That expensive-looking golf umbrella and the quality sunglasses are just sitting there, waiting to be taken.

You might think that nobody would break into a car for a golf umbrella and some sunglasses, but they will! You know they are only worth a few pounds but the criminal doesn’t. Remember the criminal only has to invest a large stone and two seconds of his time to smash your car window to see what he can find in the car. It costs the criminal nothing – so don’t tempt them!

  • Car park change – Do you think the additional temptation of what looks like about £10 or £15 in change in a little tray on the dashboard will tempt a criminal? You keep the change there because it is convenient for you to pay car park fees or feed a parking meter. Any money is valuable to a thief, because with a £200-a-day-habit, any contributions are gratefully accepted.
  • Keys – Keys are a major problem in cars. Many people keep or leave a set of house keys in the car. Most people have a house key on the same keyring as their car keys. If your car is stolen, the criminals will have a car full of evidence pointing to your address (letters etc.), employment (work documents, business cards) and habits (railway station car park season ticket which means you go to work by train so the house may be empty all day). If someone gets the car and all of that evidence and you leave a house key for him too, he will almost certainly come back for more! The only other thing you can do to make life easier for the thief is to pack your valuables and leave them just inside the front door so it is that little bit easier for the thieves when they come to steal them.
  • Documents – Some people also leave their vehicle registration documents in the car. Don’t leave anything for them.

Where They Will Steal It

So, thieves are likely to take just about anything at all from your car. But, where are thieves likely to break into your car? There are hot spots, just as there are places that are more likely to suffer from vandalism, or assaults. I have attempted to list some considerations below, but the real answer is that if you leave your car insecure, or leave something valuable on show, it can and will eventually be taken wherever you are.

Car parks

Public car parks are favourite places to raid cars. The obvious reason is that there are hundreds of cars to choose from and many of them have valuables or potential valuables visible inside the car.

After the morning rush the car park is full of cars, but very few people are moving around until the lunchtime and evening rush. If we call those people moving around ‘witnesses’, we have identified times when there are few, if any witnesses in the car park – that sounds quite a good time for a thief to work, doesn’t it?

Most car parks have multiple entrances and exits for vehicles and pedestrians, giving the thief a number of entry and escape routes to use if he is disturbed. A major benefit to car thieves is that car park tickets are usually designed to clearly show the expiry time, and the local authority insists that you display that ticket in your car so that council staff can fine drivers for staying too long.

The time printed on that ticket could be in the format of a bar code that council staff could read using hand held scanners, but local authorities are not really interested in the safety of your car and the contents. They just want to make money off the poor oppressed motorist! They insist on printing the departure time in large print, but unfortunately the time on that ticket also clearly tells a car thief when a driver is likely to return to their car.

If the ticket is paid up to 6 pm, the owner is highly unlikely to come back to the car before five. Nobody pays more than they have to, so the pay and display tickets tell the criminal which cars to target! They even tell when the owners of surrounding cars are likely to come back to disturb him.

If it is 10 am and the ticket is paid until 6 pm, our car thief knows it will be six or seven hours before the owner discovers that his car has been stolen or broken into.

In most public car parks, if a member of the public sees a car with a broken window they will just rush to make sure their car is OK. It is very unlikely that they will bother to stop at a kiosk and report the damage, which is just as well, because most car parks are unmanned. The pay and display machine is the only council representative in the car park.

Home – on-street parking

When they get home, most people are in for the night. That means that from, say, six in the evening until about eight the following morning their car is on its own. If you use on-street parking your car is vulnerable, but because it is in a residential zone, where most houses are occupied, theft is less likely during the evening. Later, in the early hours, it has been know for gangs to tour an area to spot good targets then swoop back in and break into 20 cars in as many minutes and vanish.

Home – off-street parking

Off-street parking is a little safer. The car or van is hopefully parked closer to the house, so the resident is likely to hear noises outside and will investigate, disturbing and preventing any criminal activity. Unfortunately some town planners organise off street parking that is positioned away from homes, in little clusters which are often ‘tastefully’ landscaped with shrubs. That is very unfortunate because the town planners have isolated the vehicles from their owners and given the criminals some nice bushes that provide a screen to hide the criminal’s activities and mask any sound that they may make.

Home – garage parking

Garaged parking at home is the safest option. Garages are often built either next to or attached to the house, so the car and garage are near enough to be protected by the fence, gravel path, security light, family dog and so on.

The garage itself will protect the car for several reasons:

  • The criminal doesn’t know if the garage contains a car, or just a wheelbarrow.
  • The criminal doesn’t know if any car in the garage contains any valuables or if the car in the garage is worth more than scrap value.
  • The criminal would have to take a greater risk by gaining access to the property, then break into the garage, which might be empty anyway.

Most criminals don’t want to get caught. If presented with the option of risking discovery to break into a garage that may be empty anyway, or walking past and looking for an easier target, they will walk on by. Remember that the surrounding roads and car parks are full of easier targets than a car in a garage.

Where planners have designed and built blocks of garages away from the houses, take extra care. Very often these ‘garage ghettos’ are heavily vandalised, frequently broken into and subject to a wide range of anti-social and criminal activity.

Cars at petrol stations

Most people feel that a garage forecourt is a safe place. There are a lot of other cars around, there is often a CCTV system in place. If the garage is open there will always be members of staff on duty. Unfortunately, a garage is an ideal place for criminals to operate.

  • It is a public place, where anyone, including criminals, have a right to be.
  • There are a lot of people coming and going so they can merge into the crowd.
  • There is a never-ending supply of cars and their valuable contents and naive drivers flowing on and off the forecourt.
  • The criminal can wait and take his time selecting a worthy target.
  • With luck the driver will leave his keys in the car and the criminal can take the whole car, drive off and search it at his leisure in some quiet back road. If he does that he may get alloy wheels, new tyres, engine parts, tools from the boot of the car, top-of-the-range car entertainment system, golf clubs etc; quite a star prize to an opportunist thief.

Always treat a garage forecourt as though everyone else there is a criminal. They aren’t, but that will put you in a security frame of mind and prevent you suffering loss.

Main road service areas

Main road service areas are a cross between a car park and a garage forecourt.

  • They are designed to hold a large number of vehicles.
  • They offer various services, fuel, food, toilets etc.
  • They are usually established on motorways or busy main roads.
  • Because they are on busy main roads they attract a lot of visitors.
  • A range of different vehicles use the motorway service areas, including trucks with expensive loads, coaches, cars, caravans, delivery vans and motorbikes.
  • Members of the public have free access to the service areas via a network of inter-linked fast roads and motorways!

All of the above points make them an ideal target for vehicle crime. From hijacking lorries and vans with valuable loads, to breaking into a tourist coach while everyone is using the toilets (and making off with an arm full of cameras and other valuables). Service areas can be a crime hotspot.

Badly-managed leisure centre and hotel car parks

Hotel car parks are a favoured target for criminals. People using a hotel:

  • are away from home;
  • affluent enough to be able to afford to use a hotel;
  • are likely to be travelling on business;
  • may be carrying valuable laptops, samples, mobile phones;
  • may be distracted enough to have left wallets, credit cards and cheque books in their car;
  • unlikely to come out to the car until after seven in the morning.

That is a tempting target for a criminal, especially when many hotel and leisure centre car parks are vast, and designed, landscaped and built to look pretty, rather than to be secure and safe. I was once called to a hotel car park where 17 expensive cars had been raided in a single night. Remember the risks associated with these car parks.

Garage workshops

Most mechanics are honest (though when asked to pay labour charges of £95 an hour some drivers would dispute that). Unfortunately no matter how many honest mechanics there are, there are some dishonest ones. To maintain security we have to treat all garages and all mechanics as though they are, or at least could be, dishonest.

You can still be polite when dealing with them, but before leaving the car with them you should take some steps to maintain your security. Remember your car is a private little home from home. Even though it is a small metal box with windows all around, most people treat their car as though it was an extension of their living room, oblivious to the world around them.

The security problem is what you leave in your car or hand over to the mechanic when you put it in for service and repair.

Getting into a car

When they get back to their vehicle, drivers can and often do make themselves a potential and tempting target for thieves. They are not aware of what is going on around them, because they are usually off guard concentrating on searching for the car keys or wondering what the traffic is like on the main road. Perhaps they are putting a briefcase or valuable laptop computer down to free a hand to dig in a pocket or handbag for the car key, or carefully balancing their purchases on the car roof while they do so.

A thief on a mountain bike can have swooped down and taken the laptop or briefcase and be gone before you can turn around to see what the noise was. That thief could be half a mile away before the driver even realises that he has become the victim of a theft!

Remember, snatch thieves could just as easily swoop down and take a handbag or shopping from a passenger who is waiting to get into the car, while the driver keeps them waiting as he searches for the elusive keys.

Women should take particular care. Handbags and shopping can be taken at this time and a violent criminal may also demand that she hand over watches and jewellery too.

Another risk at this time is that a thief will threaten or assault you, take the keys and drive off in the car. This is more likely if your car is an expensive sports car, or luxury limousine but don’t relax just because your car is a cheap and rusty runabout; in the past thieves have stolen the cheapest car, just for a ride home!

Stopped at the lights

When a car pulls up at traffic lights, or a junction at a main road anywhere, it is trapped in the queue of traffic, which is a time when thieves often target cars. They simply run up, smash a window, lean in and snatch anything they can see. Women’s handbags, men’s jackets containing wallets and other valuables, briefcases, mobile phones and anything else that can be snatched goes in the blink of an eye.

These snatches can escalate into violence or the loss of the car. If the victim tries to fight back the criminals may assault them and weapons are sometimes on hand as a method of last resort to the thieves who will do anything to get away. Sometimes they work in pairs; one thief will loiter at a junction to look into cars. He then uses his mobile phone to call his partner who is waiting at the next junction – the spotter tells the grabber to go for the ‘briefcase on the rear passenger seat of the blue Jaguar’.

If the driver jumps out of the car to chase a thief, another thief may jump in and drive the car away. Sometimes this is an orchestrated plan, where the first thief with the mobile phone or jacket makes a slow getaway, tempting the driver to think he can retrieve his belongings. The driver jumps out, not realising that he is leaving his £25,000 car vulnerable as he chases a thief, trying vainly to retrieve a £30 mobile phone or £50 jacket! Remember if they get the car, they may also have the handbag, jacket, wallet, briefcase, house keys, addresses, cheque books, credit cards etc as well.

‘Lapping’

Lapping is a speciality of the stationary traffic smash and grab thief. Criminals target business areas, where office staff will be going home and will be trapped in rush hour traffic jams. The criminals pick an area where there are a lot of offices, and where the badge of management tends to be an expensive laptop computer. A computer that is probably worth at least £800 (without the value of software and confidential corporate information) is more often than not casually tossed on the front or rear passenger seat. Our dim-manager stops his car at the traffic lights and is stunned when a brick comes through the side window, followed by a hand that snatches the laptop computer! He then sits trying to regain his composure as he watches his laptop in the hands of a young thief sprinting off down the road and vanishing in a labyrinth of alleys and underpasses.

‘Spotting’ in car parks

Everyone knows that if they have to carry them, they should lock valuables in the boot of their car. A few people even follow that advice, but at Christmas and sale times they fall foul of ‘the spotter’.

Breaking into a car is easy when you know how. Criminals practice on different makes and swap methods so that they know how to quickly get into all of the common makes and models of car and van.

Getting into the boot is quite simple as well if you know how, but before they break in they ask themselves a question. Is there anything in the boot that will reward their efforts and make it worth taking the risk of being caught breaking into that car?

That is where ‘spotting’ comes in. A criminal will hang around a car park entrance at Christmas or when the sales are on. When somebody comes back to the car park loaded down with loads of interesting looking purchases, they will discreetly follow them all the way back to their car.

Who is targeted

A shopper with two economy size packs of toilet rolls will not be of any real interest! On the other hand, a shopper with bags marked with the name of a camera store, or a shopper carrying a brand new boxed DVD writer/player, iPod or similar expensive electronic goods will be of great interest. They will watch to see what car that shopper goes to, and what they do when they get there. They obviously intend trying to steal those goods, but if the shopper loads the shopping into the car, gets in and drives off it doesn’t matter, because there will be another shopper along in a minute.

Eventually they will be rewarded. A driver will return loaded down with shopping and lock it all in the boot of the car before going back to the high street to finish their shopping expedition. They may have been security conscious and put the valuables in the boot of their car out of sight, but that doesn’t matter to the spotter. He now knows that there is something worth taking in the boot of the car because he just watched the driver put it in there!

He breaks into that car, then two minutes later he emerges from the car park with the crowd, looking like a normal everyday shopper. Just a guy walking through the car park loaded down with purchases – only in his case they were your purchases until he popped your car boot open and took them!

Another opportunity for spotters is at remote car parks. At country parks, churches, etc, where the local authority has helpfully erected signs asking motorists to lock valuables out of sight in the boot of their car. Our criminal watches the dim motorist drive up, park and look at the sign. With security in mind, that dim motorist then locks his CD player, a handbag, and some expensive-looking shopping in the boot of the car before he goes shuffling off for an hour or so. Guess what our criminal spotter does as soon as Mr or Mrs Dim-driver wanders off? He opens that car boot and removes the valuables, and he is miles away before any crime can be discovered let alone reported.

Criminal Damage

For some reason unknown to science there is a subspecies of human being which has the scientific name of me brainless doofus. This subspecies has a genetic need to mindlessly damage things. They are mainly nocturnal in habit and usually travel in small packs, but are timid, usually presenting no signs of brain activity or courage especially if they are alone.

This subspecies is genetically predisposed to seek out and unnecessarily damage the property of people it does not know and has never met. Though they can attack the property of somebody they think has transgressed against them, that is rarely the case.

Signs of their passing are scratches on car paint work, slashing of car tyres, pouring of corrosive fluid on car paint, smashing of mirrors and bending of car aerials and in extreme cases the taking and burning of cars.

As there seems to be no known pattern to their behaviour, countermeasures are restricted. It is likely that the countermeasures you take to protect your car and house from theft and intrusion will be quite effective to control and prevent this behaviour.

Unfortunately, the courts only appear to consider criminal damage to be of ‘nuisance’ value. If caught offenders are likely to just be told not to do it again. Not much punishment for the mindless damage they have caused.

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